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Customer Reviews

Sparks Fly Between Us and Our Customers

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4.83

108753 reviews

Valeria Benavides Profile Image

Valeria Benavides

"Todd and Nick showed up to our house we had some outlets that weren’t getting power and they were amazing, they explained everything to us and even showed us what was wrong, got everything back up and running in no time and they were really nice people, they were even playing with our dogs. Cool people, great service, and the price was very reasonable as well. ALSO they covered their shoes when they came in too which was GREAT because i had just cleaned the house"

John Mitchum Profile Image

John Mitchum

"I had a great experience with Mister Sparky of Springfield. They responded incredibly fast and were able to come out the same day I called. Communication was excellent from start to finish — I always knew what was going on and what the next steps were. They went above and beyond by coordinating directly with the power company and the local township to handle permits and get the repair completed as quickly as possible. The whole process was smooth and stress-free. I highly recommend them if you need reliable and responsive electrical service."

Diane Wilson Profile Image

Diane Wilson

"Came when they said they would, friendly, professional, figured out the best course of action for our problem, contacted the power company and stayed until it was repaired to make sure no other problems. Will be highly recommending them and use them for any of our electrical needs in the future as well as sharing their name with my real estate clients . Billy was awesome."

Lenny D'Onofrio Profile Image

Lenny D'Onofrio

"Technician Sean was excellent! Knowledgeable, Friendly and took his time explaining the process. We’ll use Sean again for other electrical work in the future."

Sarah Profile Image

Sarah

"He was very courteous. He's a small business owner, so give him that local business support!"

Emma Waddy Profile Image

Emma Waddy

"Sam and Ayden arrived in the time slot given they were very thorough as they explained to me their safety service. They took care of my light switch replacement in a very reasonable time and price. Thanks Guys!!"

Donald Hansen Profile Image

Donald Hansen

"Chris, Gavin, and Dickens were the best. Worked on my home most of the day, removing several things that no longer fit current code, and bringing things up to current code. Fuse block, Fed Pac breaker box, out of date grounding system, hot water tank not hard wired into panel (plugged into 220 outlet). They worked nearly 10 hours to get it all corrected on a Saturday. Major kudos. This is the kind of work YOU DON'T want your nephew Thomas repairing. We all know what happened to his house. ;)"

Donna Wilson Profile Image

Donna Wilson

"Purchased and closed on my house on a Tuesday. On Saturday I had to call the fire department because the outlets(every single) outlet was wired incorrectly. Yes, there was an inspection. Called Mr. Sparky for an urgent call and was able to get a technician out by Sunday night. I will leave this technician anonymous. He informed that he would need to do a complete receptacle change(every outlet and fixture)all would need replaced. Okay. If that means no FIRE...let's do it. So he shows up 4 hours later than he said he would be here with a cigarette in his mouth. I slammed the door in his face. He then proceeded to tell me it would take just few hours since he had help. His help will also remain anonymous. I am not educated in electrical wiring so I let them work. Almost 7 hours later they are leaving. They left a lot of clippings everywhere, even left their trash can and trash on my porch. Brush it off. My house is safe now...or I thought. Less than an hour after he leaves I lose electricity in my bathroom. A few hours after that, my entire south side of my house loses power. Called that technician (after he repeatedly assured me to call day or night) and he would not answer. Called Mr. Sparky...Enter Timmy. I explained my previous experience and he set to work. It only took him a few minutes but he had it figured out. He then took a look at some other fixtures and noticed they too were done wrong...gulp. He assured me he would be back the next day to follow up since all of my immediate issues were resolved. By around 3 or 4 pm and Timmy is still out on a call, no worries, I called and let Mr. Sparky relay a message to Timmy to reschedule because I had class and Timmy as it turns out is high demand. Hmmmmm...I do not pretend to know why. Timmy called at around 7 pm and asked if he could get to those other outlets!! It was early for him and he could get it done if I didn't mind...his words! I was flabbergasted! Most everybody else would be on their couch by then! Not Timmy! Timmy was there until after 1230 at night; methodically checking every outlet, stripping wires, tightening screws and watching two curious fat cats run around him as he attached faceplate after faceplate with quite possibly the most worn out screw driver I have ever seen. He was respectful, he was kind, he cleaned up after himself and the previous electricians and answered every question I had. Professionals like Timmy Tarby are not in it just for the sales numbers or the profit. He legitimately cares about his quality of work, and the people he is working for and it shows through his actions. Not every hero wears capes. Some heroes (my hero), has an electricians bag, southern accent and a work-ethic a country mile wide!! Thank you does not adequately convey how grateful I am. There is something to be said about not having to worry about your house catching fire because of one bad technician. So thank you Timmy. Timmy is a huge asset to Mr. Sparky and I hope that they do realize his value!"

Yadira Rodriguez Profile Image

Yadira Rodriguez

"Extremely happy, they definitely came to the rescue because I had no power at my home and I had my son at home. They came within 45 minutes from my initial call and diagnosed and began to work to replace my electrical panel. Employees Robert Drapeau and Mario Martinez were amazing and did an amazing job. Would recommend 10/10"

Grace Rodriguez Profile Image

Grace Rodriguez

"My husband used Mr. Sparky for a personal project that required getting electrical installed. Josh and his team were so helpful and professional through the whole process!! My husband would have to call to get clarification on certain aspects and everyone was kind enough to take the time to talk through any questions he had. We feel we found an electrician who we can trust with any project, big or small. Also, LOVE the macaroons that Cassie bakes!!"