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Customer Reviews

Sparks Fly Between Us and Our Customers

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4.83

106764 reviews

Hank Kaus Profile Image

Hank Kaus

"Our tech Tyler Cox showed up as scheduled , went right to work doing a visual check and explained the cost, once it was agreed on he went straight into the motorhome and started work, didn't take him long to find the issue, he adjusted the cost due to not being a major problem. Also changed out the 50 amp to 30 plug for our travel trailer. Very professional about his work, would definitely call him back if needed!"

Hari prasath Ravi shanker Profile Image

Hari prasath Ravi shanker

"Anthony was quick to find and resolve the issue. He was friendly and professional. I would highly recommend him for electrical issues"

Rachel Taylor Profile Image

Rachel Taylor

"I cannot recommend Mister Sparky and Andres enough! We were dealing with a frustrating situation in our older home where appliances kept turning off. Andres quickly diagnosed the issue, discovering that our circuits were shorting because the panel and entire house wiring was done incorrectly. Keep in mind that this house was built in 1954. From the very first call, the process was incredibly easy. Andres was professional, easy to reach, and excellent at communicating through every hurdle we found. They handled a full panel upgrade and a complete whole-house rewiring with total expertise. It is such a relief to know our home is now safe and up to code. Price was also reasonable for what needed to be done. If you want a team that is honest, communicative, and highly skilled, call Andres!"

s m Profile Image

s m

"Matthew from Mr. Sparky was awesome! He replaced our breaker box and smoke detectors, worked in a timely manner and safely. Everything was done faster than I thought and he made sure everything was working properly before leaving and we even have 10 year warranty for the breaker box. Awesome services!"

Karl Krumsieg Profile Image

Karl Krumsieg

"Sam and his team did a fantastic job of installing new wiring and an outlet for our new induction range. He also upgraded our electric panel. I highly recommend Mr. Sparky. Sam is great to work with as he is friendly, reliable and knowledgeable. You can trust him to give an honest, accurate assessment and do a professional job."

Todd Frech Profile Image

Todd Frech

"This was the first time I've used Mr. Sparky. Easy to schedule, Clayton was on time, estimate was quick, price was reasonable. Work was done quickly and everything worked out well. Will definitely make Mr. Sparky my default."

Rob Myers Profile Image

Rob Myers

"Pros: - I liked the speed of which I was able to get on the schedule. - I liked the thoroughness of the inspection from Bradley and the recommendations. - The electricians were knowledgeable, competent and nice overall. - Peace of Mind of getting things done correctly with a guarantee behind the work. Cons: - Prices!!! - It's my belief you are paying 'urgent care' prices for should be a 'doctor visit'. This is my biggest con. Sticker shock. And they try to make it more palatable by showing you a monthly payment plan which doesn't connect well with me. - Sales process - there's a definite incentive to upsell you and there's a bit of fear selling explaining the worst case scenarios. This is going to be fine for some but will be tough for others. My opinion there needs to be a sensitivity to how vulnerable one can be given their situation. Fear selling is effective when one is in very vulnerable situation. - My Motion Detector Receptacles - When Owen replaced all the outlets and switches I would have liked him to have kept my two motion detection switches so I could have re-installed them (I wasn't home when this work was done so came home to that little surprise). I think just recognizing specialty switches like that and asking the homeowner if they want to keep them would be a positive. - No Power to CO monitor or new smoke detector - Owen forgot to connect power to the CO monitor and new smoke detector. Thankfully Gerson had to come back the next day to install the actual detector and caught this and fixed it on the spot. - No follow-up from Bradley - Bradley said he would email me the results of the inspection he did and the good, better, best options. Do you think this happened? No. And I would be it will only happen if this review is read and the response then would be something on the order of "I was getting ready to send that your way". Improvement Idea: - One last comment I'll make is a process improvement. It would be great to have an actual person call and follow-up to find out how the service went. You could then have an opportunity to provide this type of feedback. If someone would ask me if I would go with Mr. Sparky again. I would have to say no. I would certainly love to have someone like Gerson work on my home. But I just can't get over the pricing and the feeling that I paid thousands more than I needed to. Maybe I'm wrong and prices for the work is like this all over but I just have this nagging feeling that I'm left with. Full Review is attached. Thanks for allowing me the opportunity to provide feedback. Rob"

Grace Herion Profile Image

Grace Herion

"Billy was very friendly, professional, and thorough. We’re really happy with the work he did and really appreciated all the time he took to talk us through the different options for our projects and ideas. Will definitely use again!"

Justin Lazo Profile Image

Justin Lazo

"These guys were next level. They approached the issues with the utmost honesty, and transparency. I felt very comfortable with the scope of work. They were prescribing for the issue at hand. They made me feel as if my family's health and safety was most important over the price they quoted. I cannot thank them enough."

Alina Hayes Profile Image

Alina Hayes

"The breakers in my house were messed up. I called Mister Sparky and they came out immediately, got me a quote which was so much cheaper than others I had called. They’re very professional and did an amazing job. Will continue to use them and would highly recommend giving them a shot! Great job guys!"