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Customer Reviews

Sparks Fly Between Us and Our Customers

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4.83

120135 reviews

Mask Juice Profile Image

Mask Juice

"I've known Treva for decades. She is very honest, ethical, authentic, and trustworthy. She has a passion for quality, is very dedicated, and has a genuine enthusiasm for her craft, staff, and customers. I highly recommend working with her at Mister Sparky."

Donna Wilson Profile Image

Donna Wilson

"Purchased and closed on my house on a Tuesday. On Saturday I had to call the fire department because the outlets(every single) outlet was wired incorrectly. Yes, there was an inspection. Called Mr. Sparky for an urgent call and was able to get a technician out by Sunday night. I will leave this technician anonymous. He informed that he would need to do a complete receptacle change(every outlet and fixture)all would need replaced. Okay. If that means no FIRE...let's do it. So he shows up 4 hours later than he said he would be here with a cigarette in his mouth. I slammed the door in his face. He then proceeded to tell me it would take just few hours since he had help. His help will also remain anonymous. I am not educated in electrical wiring so I let them work. Almost 7 hours later they are leaving. They left a lot of clippings everywhere, even left their trash can and trash on my porch. Brush it off. My house is safe now...or I thought. Less than an hour after he leaves I lose electricity in my bathroom. A few hours after that, my entire south side of my house loses power. Called that technician (after he repeatedly assured me to call day or night) and he would not answer. Called Mr. Sparky...Enter Timmy. I explained my previous experience and he set to work. It only took him a few minutes but he had it figured out. He then took a look at some other fixtures and noticed they too were done wrong...gulp. He assured me he would be back the next day to follow up since all of my immediate issues were resolved. By around 3 or 4 pm and Timmy is still out on a call, no worries, I called and let Mr. Sparky relay a message to Timmy to reschedule because I had class and Timmy as it turns out is high demand. Hmmmmm...I do not pretend to know why. Timmy called at around 7 pm and asked if he could get to those other outlets!! It was early for him and he could get it done if I didn't mind...his words! I was flabbergasted! Most everybody else would be on their couch by then! Not Timmy! Timmy was there until after 1230 at night; methodically checking every outlet, stripping wires, tightening screws and watching two curious fat cats run around him as he attached faceplate after faceplate with quite possibly the most worn out screw driver I have ever seen. He was respectful, he was kind, he cleaned up after himself and the previous electricians and answered every question I had. Professionals like Timmy Tarby are not in it just for the sales numbers or the profit. He legitimately cares about his quality of work, and the people he is working for and it shows through his actions. Not every hero wears capes. Some heroes (my hero), has an electricians bag, southern accent and a work-ethic a country mile wide!! Thank you does not adequately convey how grateful I am. There is something to be said about not having to worry about your house catching fire because of one bad technician. So thank you Timmy. Timmy is a huge asset to Mr. Sparky and I hope that they do realize his value!"

Steve Beck Profile Image

Steve Beck

"Meng did a fantastic job! He was very knowledgeable and professional. His inspection of my electrical situation was very thorough and he made sure I understood his explanation of the situation when he was done. This is my second experience with Mister Sparky and I've never been disappointed. I highly recommend them!"

Beverly Thorson Profile Image

Beverly Thorson

"I was so impressed with Oliver's timeliness and professionalism. He was on time and whipped out my job in record time. I will definitely ask for Oliver with Mister Sparky for my next electrical job."

Mai Nguyen Profile Image

Mai Nguyen

"We had an EV charger installed and the process was seamless. On time, efficient, and made sure everything was working before leaving."

Chris jacobs Profile Image

Chris jacobs

"I was very happy with my technician Freeland as he was prompt, professional and knowledgeable. My smoke detector was chirping and needed immediate attention. It was located on a very high vaulted ceiling. After completing a thorough inspection he had it fixed in no time much to the relief of myself and my neighbors! The price was reasonable with no hidden costs or high pressure sales. Freeland went over all warranties and things that could be added to my home in the future if I chose to do so. I would highly recommend this company and Freeland."

Ray Broadus Profile Image

Ray Broadus

"Old service coming to home was a fire hazard. REMC said new service needed installed. One phone to Mr. Sparky of Louisville Ky. Had someone there in a hour. Several hours later and new service was installed Brandon Knoy and another electrician were great people to have do the job. Thanks Guys good job"

Ivy Le Profile Image

Ivy Le

"Hired their service for fan installation they did a great job very friend customer service highly recommended"

Shannon McNulty Profile Image

Shannon McNulty

"Scottie was wonderful to work with on my electrical needs. He made sure my house was up to date on all electrical safety protocol. He hung a chandelier perfectly, and even took the box with him. He was so knowledgeable on everything electric!"

Kensley Pleasant Profile Image

Kensley Pleasant

"We had a great experience with Mr. Sparky. Josh was our electrician and did an excellent job—he spent plenty of time with us, explained everything clearly, and made sure we understood our options. His assistant, Luis, who initially came out to provide the quote, was also very kind and professional. We felt well taken care of from start to finish and would absolutely use them again. Highly recommend!"