Edward Penniman
"After scanning Google reviews, I opted for Mister Sparky based on the praise for their technicians being personable, professional, and offering fair prices. Devin Howay, the assigned technician, truly embodied these qualities. He proved both personable and knowledgeable, efficiently replacing two breakers—having to purchase one from Lowe's. Notably, he engaged us in a pleasant 30 to 45-minute conversation about our recent vacation to the Outer Banks. However, my main issue arises when considering the overall cost. With additional fees for after-hours service (as it was a Saturday) and the retail prices of the breakers ($80 per breaker), the total of cost per breaker was $236. I calculated labor costs at $156 per breaker or $316 for less that a hour strikes me as unreasonable. Regrettably, based on this experience, I am hesitant about engaging their services again in the future. Update: Following a discussion with Scott, the Manager, he successfully addressed my sole issue regarding the service provided. Consequently, I am awarding them a 4-star review as the remainder of the service call was commendable."
S. Blissett
"Responded quickly. Very informative and thorough when explaining what we needed. Daniel was great. Explained the process and the work was done well. He did an excellent job. Very pleased."
Debbie Wainwright
"Daniel answered every question we had in a simple, informative way and his follow up, especially in helping us prepare our insurance claim, was exceptional. It was great to have someone answer a phone call or text either immediately or within minutes when we contacted him. I certainly believe he represents a company that puts the customer first."
Deena Richey
"I was so pleased by the work ethic, honesty and professionalism of Devon and Cody. They fixed my electrical problem quickly and then willingly and without hesitation checked another potential problem for me. I highly recommend and trust these two. Thank you so much!"
Ruthella Hoelscher
"Daniel was the BEST!!! He worked hard, got our power back on and made sure we're safe and protected. He is so kind, and was very professional. I'd recommend this young man to anyone. Our needs happened on a Saturday, and Mr. Sparky had a serviceman, Daniel, here in no time. We're 💯 pleased."