Smart Home Services in Miami

I had such a wonderful experience with Everette From Mr Sparky electrical. He replaced the covers of my outside electrical outlets with customer supplied metal ones. He did not mind that I watched him the whole time, and did his job quickly efficiently and was chatting with me the whole time… So friendly and courteous! If Everette is a typical example of this companies, employees, then Mr Sparky has a good thing going! From the time I made my appointment, I have had a good experience. The young lady who scheduled me was very pleasant and professional, I got updates from the robot system, and I got a call about 45 minutes before my service time, to make sure that I was home, which was very much appreciated. There was one small misunderstanding in regard to the pricing, since I did supply the part, but the Supervisor cleared that up very quickly without any negativity whatsoever. A great organization overall!

Scheduling was easy, but they missed the four-hour window on the first day and had to reschedule for the following day. When I asked if they could ensure an early arrival on the second day, all they could do was leave a note. They apologized repeatedly, which became frustrating. After waiting at home all morning, apologies do not really help. They were communicative throughout, but the scheduling team seemed to lack the authority and systems to actually resolve issues properly and are not trained in dealing with tensions that arise due to missed appointments. I also did not like that I was not given even an indicative price to install my ceiling light. I went ahead anyway, but was prepared with a maximum price in mind in case the quote felt inflated due to the on-site leverage of having someone already there and ready to proceed. On the actual appointment, they got the job done quickly and effectively, which I appreciated. However, the experience felt very upsell-driven. At multiple points, the technician identified additional “issues” and suggested further work. I was not present, but my wife was, and she is familiar with this kind of approach, though this felt excessive. For example, he raised concerns about a humming sound on the electrical panel and proposed additional fixes and even subscriptions. In the end, we paid $150 for the light installation, but were quoted upwards of $1,700 in additional work and services. It felt like there was a push to lock us into further work rather than simply completing the job at hand. Overall, the installation itself was done well, but you do need to be cautious and prepared for managing costs. Shame there are no longer any local electricians you can just ring up.

I was very satisfied with the service Joseph provided. He did an excellent job and completed all the work professionally and efficiently. Everything was fixed properly, and he left the area very clean. Joseph was also very friendly, respectful, and pleasant throughout the entire process. We truly appreciate the quality of his work and are extremely happy with the results. Thank you, Joseph, for a job well done!

Extremely happy, they definitely came to the rescue because I had no power at my home and I had my son at home. They came within 45 minutes from my initial call and diagnosed and began to work to replace my electrical panel. Employees Robert Drapeau and Mario Martinez were amazing and did an amazing job. Would recommend 10/10

Joshua & Christian were fantastic , Christian showed up late at night I had no power to my whole home! after taking the time to explain everything in my time of distress his calm knowledgeable demeanor not only solved my nerves but also my electrical problems restoring power to my home Joshua did a beautiful job with the panel and even vacumed with the coolest milwakee vacume Iv ever seen Can not recomend Christan & Joshua enough they are the A team