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Customer Reviews

Sparks Fly Between Us and Our Customers

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4.8

1266 reviews

Cynthia McLean Profile Image

Cynthia McLean

5 star rating

"Steven arrived at the beginning of the two hour time frame we were given. He gave us a very thorough explanation about what he could do and set to work. Great experience. Thank you Steven for your thoughtful process and a job well done"

Vandiel Profile Image

Vandiel

5 star rating

"Steven is very knowledgeable and shares my concern about our old electrical panel that's been with the house forever, offers some insight what needs to be done, what's CAN be done, and options to go with. Worked out options, then we decided to go with it. Within an hour, another technician came, Gerson (the G man!) and Greg are absolutely a blast to work with and went on right on rolling in getting old panel ripped out and replaced with new panel. Along with other necessities to keep up with codes, added alarm, replace wiring that couldn't be done with old panel to certain standalone appliance in household. Do I recommend them? oh most certainly will! fast, clean, will stop to answer any concern you may have, will ask you permission to do whatever is necessary to ensure all is smooth. A pleasure to have this company in this household! Thanks folks In much ado, the job completed, outside wiring replaced with new emergency access panel done by Daniel and his fellow, much kudos to you all! Few months later… when you really need them for anything electrical related, certainly will get yhe job done! much kudos to Stephen and Owen!"

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debby paris

5 star rating

"Isair is a true asset and representative for your company. I was not happy with Mr Sparky the day before. Isair is a true problem solver and did a lot to restore my faith in your company. He was respectful and listened to my needs. Your company needs to be sure to keep him."

Chantel Shepheard Profile Image

Chantel Shepheard

5 star rating

"⭐⭐⭐⭐⭐ I want to give a huge thank you to Isair and Matel for the amazing job they did updating the electrical work in my home! They were professional, knowledgeable, hardworking, and made sure everything was done correctly. They went above and beyond, and I truly appreciate their dedication and attention to detail. Most importantly, they gave me peace of mind knowing my home is safer for my family. I’m extremely grateful for their work and would highly recommend them to anyone needing electrical services. Thank you both for a job well done!"

Luci Koan Profile Image

Luci Koan

5 star rating

"Brandon was incredibly kind and provided excellent customer service. He was easygoing, professional, and an absolute pleasure to work with. Daniel, who installed our chandelier, was extremely accommodating and attentive to my needs. He was calm, patient, understanding, and made the entire installation process easy and stress-free. I had a wonderful experience with both Brandon and Daniel and would highly recommend them! Their professionalism, kindness, and great customer service truly stood out."

Katrina Mengoli Profile Image

Katrina Mengoli

5 star rating

"Our technician was awesome, he came prepared and worked diligently to get our power back on, even though it was almost midnight and extremely hot. He left the work area clean and overall they made a difficult situation easier to manage."

Ryan Holmes Profile Image

Ryan Holmes

5 star rating

"Steve came out at the time he said would come out and I really appreciated that. He was professional but wasn't shy about starting conversation. He broke down some pretty high technical talk into something I could understand and went over what his company had to offer. I respected the number of options that were available and although I didn't use it, the financing options are great. I will definitely be calling them in the future for any work. I feel like they are a bit in the higher side price wise but the assurance that they are doing things right make the cost a non factor. Same day quote, same day work. I love that."

Cinthya Murry Profile Image

Cinthya Murry

5 star rating

"Steven has been great! Very patient and honest about the inspection. Walked me through the whole process explaining every detail. Im very satisfied with his work. Thank u for your help and honesty Cinthya Owen has been super professional and kind, was able to show me all the upgrades and explained how to prevent future issues.i really appreciated the patience to answer my questions. He had a great attitude I can tell he enjoys his job and has all the necessary knowledge and more to perform his duties. This is a company I would recommend to work with."

Lindsey Beil Profile Image

Lindsey Beil

5 star rating

"Luke was incredible with his knowledge, professionalism, education of the needs for the replacement of ALL OF OUR fire alarms and surge protectors. He was patient with questions and explained warranties- I was very very impressed. He also explained how each of the electricians with the company have background checks so you can feel safe who is in your house- which is so important! I loved that he offered options and explained the differences between the Mr.Sparky products and others on the market. He was thorough and friendly and we will be using you in the future because of him, I deal with a lot of service providers- Luke is top of the line in customer service and knowledge . I'm so glad I had him on the call today. First time I've gotten a bid from your company. Although you are more expensive, I feel very well educated in why and he even explained it a competitor will guarantee the option of price matching and payment plan options."

Me Me Profile Image

Me Me

5 star rating

"I have seen the TV advertisements and when I need an emergency repair they were there within the hour. Andrew, Greg and Steven were great. Explained everything and worked to get the repairs done as quickly as possible."

Steven Profile Image

Steven

5 star rating

"Steven was extremely helpful. He was incredibly knowledgeable, was able to diagnose my issue with my electric water heater, gave me fantastic advice about a whole home surge protector, and many other items. He went above and beyond working to help me out, was polite, respectful, and careful. Thank you Steven!"

matt andrews Profile Image

matt andrews

5 star rating

"I had them crimp some ethernet cables that my homebuilder refused to do. They came out quickly were a little bit more expensive than I had thought. $250 for less than an hour of work but they came out the next day and got it done. That said, they have an absolutely infuriating AI that is not at all helpful. It created an appointment for me the next day but when the next day came nobody came and when I called back it said the appointment was no longer available without any notification to me. I would highly recommend you fight the AI system and get a person. It takes a lot of effort for it to finally get you through, but once you do then they actually help"

Lisa Brown Profile Image

Lisa Brown

5 star rating

"Matthew was able to fix our electrical issue quickly . He was friendly and professional. I 10/10 recommend him!"

Barry Walker Profile Image

Barry Walker

5 star rating

"G did a very great job very knowledgeable and professional and was I'm listening and understanding all my concerns and we acknowledged them he did a tremendous job Great personality nice talk to"

Rachel Shellenberger Profile Image

Rachel Shellenberger

5 star rating

"Garrison was very helpful and answered all my questions. He was a great team leader. Emma and Josh were pleseant and professional. They worked until the job was done for 4 hours straight."

Stephanie Robinson Profile Image

Stephanie Robinson

5 star rating

"Professional and very informative. Thank you, Kristopher!"

Donna Profile Image

Donna

5 star rating

"Kristipher was great"

Dianne Simpson Profile Image

Dianne Simpson

5 star rating

"Kristopher was great. Explained everything well. Very neat and courteous."

El Ortega Profile Image

El Ortega

5 star rating

"Excellent experience from start to finish. Selvin Pena from Mister Sparky was courteous, knowledgeable, and went above and beyond—he even wore booties to protect our carpets, which shows great respect for us and our home. He conducted a thorough inspection and answered all our questions patiently. We really appreciated the professionalism. If we could give more than 5 stars, we would. If Selvin is an example of Mister Sparky’s workforce, they have a bright future ahead. Highly recommend!"

Yvonne Spencer Profile Image

Yvonne Spencer

5 star rating

"Professional and informative!"