My initial contact with Mister. Sparky was a detailed message I left on their website outlining what I needed to be done. Within two hours of posting the message, ‘Chris’ from their call center called. Chris brought up my message, reviewed the input, and then scheduled a day and time for an electrician to come to my home. Chris was not only professional but very friendly as well. As promised by Chris, Mr. Tom Robuck called 30-minutes prior to his arrival stating he was on his way. Because our project had several facets to it the purpose of Mr. Robuck’s initial visit was to review all parts of the project and then give us an estimate to accomplish the work. Mr. Robuck was extremely thorough, asked appropriate questions to ensure we were both thinking the same thing, walked all areas of the project to ensure his complete understanding of what we wanted to be done. Then he provided a detailed estimate for getting the project done, which we accepted. Mr. Robuck showed up the following day with all of the parts and first did four of the six small projects, this allowed us time to get the temperature in our house down to the high 60’s because the major project was to take out the current electrical panel and install a new one which included two Solar Panel Systems and an external generator for emergency use. The work on the four smaller projects was outstanding and even exceeded what we wanted. Mr. Robuck’s work on the electrical panel was amazing. Despite the heat, Mr. Robuck did not miss a beat, his work ethic and physical results of his work are outstanding, a consummate professional. Yes, there were surprises when he got deep into the wiring and discovered areas where shortcuts had been taken by others who had worked on the panel previously, and as expected Mr. Robuck corrected the problems and ensured the wiring was within the code’s requirements. Because of the size of the project with the electrical panel, as promised he had the panel installed and the wiring connected but to finish, he needed to come back the next day; but we had all our power restored. Upon his return Mr. Robuck ensured the best possible grounding of the system was done, he identified every aspect of what the panel supports and labeled the panel accordingly, and then completed the remaining two smaller projects. Again, there is no time wasted when Mr. Robuck is working. Mr. Robuck also made sure for any issues he came across that I was made aware of the issue and the fix action that he was going to take. The work area upon completion of his work was cleaner than it was before Mr. Robuck started the work. Mr. Sparky also offers an annual service agreement that is very reasonably priced and ensures that all electrical outlets, switches, and surge protections installed are checked and functional. Bottom line, you cannot go wrong with Mr. Sparky of Sarasota, FL, and if you are fortunate enough to get Mr. Tom Robuck as your assigned technician you are in the hands of a complete and total Professional coupled with his friendly and client-centered approach in dealing with his customers.
- Thomas T Jones JrSUN CITY CENTER, FL
Mr. Corey Ward did a repair for me. I am impressed. He first called, was very punctual, neatly dressed with a mask. He also was very friendly, explaining the problem and taking care of it in a short time. From now on, I will be a Mister Sparky customer if I ever have a problem.
- Erika S.Bradenton, FL
I can't remember the electrician's name from Sarasota that was here today but want the company to know that I was 100% satisfied with all the info he provided, the repair job he did, and the way he presented himself...Thank you again.
- Tom @ Basil FriesPort Charlotte, FL
We recently had a main breaker outside of our house and a breaker box inside our house replaced. For weeks now, our power was going out randomly, and the electricians figured out that it was a burned wire in our main breaker box. Our electrician, Sean, was amazing! He came on Tuesday however FPL could not get to us to turn off the power. So he returned on Wednesday with his assistant David. The work was done right on time. They were both incredibly professional, straight to the point on what needed to be fixed and why, and took care not to make a mess (the breaker box was in my daughter’s room). Courteous, prompt, and very knowledgeable. They even went the extra mile to ensure that my power was turned back on by FPL after the power company dragged their feet, taking over six hours (well after 11 pm). By no fault of Mister Sparky, we were without power for nearly twelve hours. And Sean made sure that he got it running before he left. I would highly recommend Mister Sparky, Sean, and his assistant David specifically. If I ever have power-related issues, I know exactly who to call. They went above and beyond to get my lights back on. 😊
- Melissa S.Bradenton, FL
Bryan is another of Mister Sparky’s professional and courteous electricians. Both he and Derek did a good job of getting our power back to normal.
- George M.
Extremely professional and personable, work was efficient and accurate... yes, I would certainly use Mr. Sparky again and recommend them to friends.
- Dennis S.
Excellent knowledge of the work needed and performed it in an efficient manner.
- Eva F.
Loved Tom R. His professionalism was outstanding!!
- Silvia S.
Alisa was very polite and quick to answer my questions. She understood how quickly I needed my problem with my generator fixed. Jason was there and had it fixed before noon.
- Candy M.
Punctual. Honest. Gave several options for us to choose from. The electricians were very personable too!