Sparks Fly Between Us and Our Customers
4.9
147 reviews
Steven Stilwell
"What an amazing visit and so professional No hidden cost, everything was explained up front. Even the first call in was maybe the best experience I have ever had. The owner showed up done a complete inspection need to address, with estaminets of things for me to look at in the future. I called at 7:00am they were by 11.00. Please use them and post a comment. IM me if you are considering getting a home electrician.👊🏻👍🏻👊🏻👍🏻"
Ansley Brasher
"I had a wonderful experience with Mister Sparky from start to finish. When you call to make an appointment, a real person actually answers the phone and helps get you scheduled—not an automated system—which I found incredibly refreshing. Unfortunately, that had not been my experience with other electrical companies in Owensboro. Once my appointment was scheduled, I received a text letting me know that my technician, Jacob, was on his way. The message even included his photo and a brief background about his experience, which I thought was such a thoughtful and reassuring touch. Most importantly, Mister Sparky was reliable. My technician arrived within the timeframe I was given every single time, which, again, has not always been my experience with other companies in Owensboro. My job ended up taking a little longer than originally expected, and they took it upon themselves to get me rescheduled for another day at no additional cost. Jacob and the team did an excellent job. They were knowledgeable, professional, cleaned up after themselves, and made sure everything was completed properly. I am extremely satisfied with the entire experience and will be using Mister Sparky for all of my electrical needs moving forward. It is so refreshing to find a company that is professional, reliable, communicative, and truly values customer service. I highly recommend them!"
David Martin
"My parents A/C quit working, we thought it was the unit, call repair shop, they sent out a tech, he said it was the outlet and not thier product. Called several Electrians, sorry can't get to you until next week. Called Mister Sparky, they were about to send a tech out within a few hours, very polite, respectful, and brifed us step by step as to what they were doing, come to find out it was a faulty circuit breaker, replaced and got A/C going again. Bless you Mister Sparker, by the way, our tech was the owner, great experience."
Erica Robinson
"Very understandable staff, the scheduling was quick to get it done same day! We had Kyle come out to us and he arrived right when he needed to be. He took less time then expected and did an amazing job. If I knew anyone who had any electrical issues Mister Sparky is who I would recommend."
micky wells
"I’ve used Mr. Sparky on two occasions. Both times they showed up as scheduled, wasted no time, explained what they were doing, and gave me a fair price. I like that they are veteran friendly. I never got the feeling that they were trying to fool me on anything. They were very respectful, even likable. The scheduling process was friendly and easy too. I will use Mr. Sparky again, and I recommend them to my friends."
John Solo
"Kyle and his team have done two projects for us so far. They did a fantastic job. We are already planning to schedule another one soon. They do great work, they tell you upfront with the cost is gonna be, and if it takes them longer than they anticipated, they keep at it at no extra charge. Highly recommend them!"
Rebecca Jones
"Mr Wallace was great. Very professional new what he was talking about fix my all my problems and ease my mind in more ways than one. I would recommend you guys to anyone as being five star all across the board."
Kenneth Sparks
"Our utility provider cut our service because of an unsafe condition that had developed. We called Mr. Sparky and Jacob showed up before the appointment time. Within 2 hours we were ready for the utility provider to come out and reconnect us! Jacob was awesome and finished the job as another storm rolled in. Definitely calling them again for any electrical service needs in the future!"
Bill Thompson
"Josh and Megan with Mr Sparky of NW Kentucky were professional, courteous and respectful of our home, and needs. We gave them several projects and upgrades to complete. They worked quietly and diligently the whole time they were at our house. Very respectful of our requests as well. We highly recommend them and thier company."
SK Lindahl
"I was able to schedule an appointment with ease and in a timely manner. The representative that scheduled me was very polite and explained the process very well. The electricians were very professional, took time to listen, explain and trouble shoot. We will definitely call again if we have a need."
Hailey DeBoe
"They were super professional and let me ramble about the issues we were having with understanding. They explained, in detail, what was going on and how to correct it. Gave me quotes for future options. Jacob was absolutely amazing, he was very personable and worked to ensure we knew the next steps."
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