At Mister Sparky®, we work closely with our customers to inspire confidence and trust by consistently bringing the highest level of professional knowledge and personal commitment to every service experience.
We do it with convenience, courteousness, competence, cleanliness and character.
Each location strives to adhere to the following:
- Integrity - We are forthright and truthful with customers, employees, vendors and other stakeholders. We keep our promises.
- Respect for the Law - We adhere to all governing laws, regulations and ordinances that pertain to the electrical industry as prescribed by federal, state, municipal and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
- Excellence - We design, install, service and repair electrical systems and parts in strict accordance with the highest industry standards.
- Safety & Reputation - We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of the Mister Sparky brand.
- Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
- Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
- Respect for Others - We treat our customers, fellow employees and other industry professionals with the utmost respect.
- Privacy - We show the greatest respect for the sanctity of our customers' homes and their privacy.
- Competition - We value fair competition. We advertise, promote and market our brand fairly and accurately and in a manner that reflects the high standards of the Mister Sparky brand.
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