Dispatcher

Job Duties:

  • Manages the dispatch board to keep field personnel on the move and servicing clients
  • Makes every effort to compress call scheduling effectively maximizing productivity and revenue
  • Notifies clients ahead of time without fail if the electrician is not going to arrive at their home within the scheduled time window
  • Re-schedules appointment times at client’s convenience as necessary
  • Communicates with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to Electricians
  • Strictly adheres to the Dispatching for Profits Priority Service Schedule, to ensure the right electrician is sent to the right appointment
  • Shares responsibility to ensure that all electricians arrive at their designated appointments on time
  • Debriefs with electricians upon completion of jobs to identify any outstanding client satisfaction issues
  • Enters equipment type and age information for systems into SuccessWare

Minimum Requirements:

  • High school diploma or equivalent
  • Must have good computer software skills
  • Prior customer service experience preferred

Apply to become a Mister Sparky dispatcher today by giving us a call at (800) 906-4577.

Play It Safe &
Choose Mister Sparky

  • 100% Satisfaction <br>Guarantee
    100% Satisfaction
    Guarantee

    You’ll get an extra level of protection and peace of mind with our UWin Guarantee.

  • Local Electricians <br>You Can Trust
    Local Electricians
    You Can Trust

    All Mister Sparky techs are trained, licensed, insured, and local.

  • StraightForward <br>PricingĀ®
    StraightForward
    PricingĀ®

    We’ll give you options for your service so you know exactly what you’re getting.

  • 24/7 Emergency <br>Services
    24/7 Emergency
    Services

    Our electricians are here for you, no matter the time of day…or night!

Part of the Authority Brands Family

/