Client Care Representative

Job Duties:

  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company. Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call or not.
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window
  • Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls

Minimum Training, Experience, and Knowledge Required:

  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred

Apply to become a Mister Sparky client care representative today by giving us a call at (800) 906-4577.

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Choose Mister Sparky

  • 100% Satisfaction <br>Guarantee
    100% Satisfaction
    Guarantee

    You’ll get an extra level of protection and peace of mind with our UWin Guarantee.

  • Local Electricians <br>You Can Trust
    Local Electricians
    You Can Trust

    All Mister Sparky techs are trained, licensed, insured, and local.

  • StraightForward <br>PricingĀ®
    StraightForward
    PricingĀ®

    We’ll give you options for your service so you know exactly what you’re getting.

  • 24/7 Emergency <br>Services
    24/7 Emergency
    Services

    Our electricians are here for you, no matter the time of day…or night!

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